1 reviews | Active since Sept 2019
Quick sure - Old Mutual insurance - disgusting
Horrific experience from the time of accident, up to now at claim stage.
My car has been in the hands of the insurer for 1 month and 3 weeks.
My car has still not been fixed. My accident damages have been declined. Pathetic customer services, manager does not respond. Im left without a car.
A window switch and front bumper was declined for repair as it was not “accident related” as if the assessor was there when the accident occurred. My windows were functioning perfectly. Now I’m expected to drive a vehicle without working windows and a damaged front bumper.
When the premium is due there’s no discounts and shortcuts, but at claim stage you choose the panel beater and then still request alternate pars and still don’t finish the car.
Don’t ever deal with this insurer, they are a bunch of clowns.
Thank you for bringing your concerns to our attention.
We sincerely apologize for the distress and inconvenience you experienced.
We are pleased to inform you that we have addressed and resolved the issues with your claim. We understand the frustration of being without your vehicle for an extended period and the dissatisfaction with the initial assessment. Our team has taken appropriate steps to ensure that your vehicle is now fully repaired to your satisfaction.
We greatly value your feedback and would appreciate it if you could take a moment to rate our service following the resolution of your concerns. Your input helps us to continually improve our service standards.
Thank you for your patience and understanding.
The Quicksure Management Team
Thank you for bringing your concerns to our attention.
We sincerely apologize for the distress and inconvenience you experienced.
We are pleased to inform you that we have addressed and resolved the issues with your claim. We understand the frustration of being without your vehicle for an extended period and the dissatisfaction with the initial assessment. Our team has taken appropriate steps to ensure that your vehicle is now fully repaired to your satisfaction.
We greatly value your feedback and would appreciate it if you could take a moment to rate our service following the resolution of your concerns. Your input helps us to continually improve our service standards.
Thank you for your patience and understanding.
The Quicksure Management Team