ZR
Zarlish R

1 reviews | Active since Apr 2019

09 Apr 2019, 11:41

Quick Sure Insurance / PRISTOON Body Worx Panel Beaters.

Pathetic Insurance with even more pathetic Services. ***** , Looters , not reliable at all! I had car accident a month ago, this insurance gave me car for repair to PRISTON Body Worx ( WHO ARE WVEN BIG THEIFS AND ***** ) There address is 33 Richard Drive , Unit 13 & 14 , Perskor Park, Midrand 1685. I’m giving the address in case everyone knows never to send your car here for repair as they will damage your car even more and if complained will give you Bad attitude and will abuse you to. So this insurance gave my car to this panel Beater and it’s been over a month since I’ve not gotten it back. First they Took 3 weeks to repair the doors which were damaged which according to report were suppose to be replaced. They took 3 weeks to do it and I was the one calling them evebrh second day to get update on my car ,they never bothered to inform me even once. But here it doesn’t ends , after 3 weeks when my car came back I was shocked to see my car. I have them my car in perfect condition beside what the damage was done to doors. I saw scratches on my car front then I saw the inner handles of my driving seat side door was badly damaged and the doors which according to them were replaced were not adjusted properly the doors were taking pressure to be closed properly. And the inner side of doors were scratched and damaged. I REFUSED to take the car and the driver who bring me the car actually misbehaved with me and said you think we are THEIFS .. well well well I didn’t said that but you judge yourself very nicely and put your words in my mouth Name of the driver who bring my car is NICO. So I refused to take the car and hence they took it back. I called back my insurance to find out what’s happening ( Let me tell here my insurance company and the person who was handling it Name - ZALDA GILMER ( if I’m not spelling wrong ) forced me to use that specific panel beater company when I told them I know someone who can do it even more better and nicer. But she said we only give BMW cars to BMW approved certified Panel beaters. When I reported back to her she got rude to me aswell. Hence then I thought of talking to my Broker. After 1 week of all this, insurance company set up a meeting with the panel beater company and appointed a assessment guy and asked me to attend that meeting. Everyone who was involved in this from panel bearing company **** about everything on my face in front of that assessor. They said the doors were never adjusted , they are still the same and hence I had misunderstanding. But I’m that 1 week process when there was no feedback they adjusted the doors as because I also have photos and videos of the doors when my car came. Doors were not closing NOT CLOSING. They polished and glazed the car and told to assessor car is not scratched. And the inner side of doors was fixed too & to this they said it was just a polished. WHICH MEANS I was lying the whole time and photos lie too. They tried to show me as a ****. Anyhow when asked when I am getting my car back now. The panel beater company and insurance company said it has to go to BMW workshop to get checked and get the letter as my car is still under warranty. This all happened on April 4rth 2019 Thursday. I called them back on Monday to know update of my car. I spoke to HARRY from PRISTOON Body Worx. This guy told me on Monday my car is being booked on Tuesday at BMW workshop. I was the one to call and get the update, no one bothered to get back to me. And today on Tuesday 9th April 2019 I got a email saying my car is been booked for Thursday 11 April 2019. What have been doing in this whole 1 week. I called my broker my lawyer and insurance company again. ZELDA GILMER spoke to me and rudely said to me if I want I can take my car back without any assessment. This is how they treated me. I was and I am the victim since day 1. I am highly disappointed By Quick sure Insurance Company. And what to say about PRISTOON Body Worx just big clap ? to them. I definitely will not recommend these both companies to anyone. Please save your self from these kind of ***** and Hippocrates.

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Replies (1)
Quicksure
Quicksure's reply05 Mar 2020, 10:32
Official
Dear Zarlish R,
Contents of your complaint noted, and although we would like to assist you, we are unable to respond without any claim number or policy reference.
As we are unable to locate the specific claim you are referring to, kindly provide details.
Yours sincerely
Pauli Raubenheimer
Executive Claims Manager
Quicksure Head office