Poor service from Quicksure

Dear Jay

Thank you for bringing this to our attention, and please accept our sincere apology for the inconvenience you’ve experienced.

We’re very sorry to hear that you were unable to reach our roadside assistance team when you needed support. 

This is certainly not the level of service we aim to provide. We’ve escalated the matter and requested an urgent review to understand what went wrong and to ensure it is addressed.

We also apologise for the delayed response — we experienced technical difficulties that affected some of our communication channels.

Stefanie Harmon
Head of Operations
Quicksure