NM
Neliswa M

1 reviews | Active since Nov 2021

04 Nov 2021, 18:00

Poor customer service

I don't know how many times I've called quicksure, requesting a simple claims history. I am close to being admitted for depression because of them, they keep dropping my calls every time. I've emailed and called without any success I really don't know what to do anymore.

0
Replies (2)
Quicksure
Quicksure's reply05 Nov 2021, 13:25
Official
Dear Neliswa

I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that we did not demonstrate it to you. 

It will be appreciated if you can send me your Policy Number so I can personally assist you with your query.

Sincerely

Stefanie Harmon


Quicksure
Quicksure's reply11 Nov 2021, 13:25
Official
Dear Neliswa

Quicksure frequently tried to reach you since you first made contact on Hello Peter.

Kindly email *** and one of our Underwriters will reach out to you.

Sincerely

Stefanie Harmon