JA
Joan A
1 reviews | Active since Jun 2015
06 Oct 2023, 20:42
Pathetic service
I'm totally disgusted in you as a company. We have been with you for 15+ years, and I can count on my one hand how many times we claimed. We logged a claim for a mere R13 000 for a collapsed ceiling, and you declined it. This is pathetic. 🙄
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Replies (2)JA
Joan A's updateReviewer Update
06 Oct 2023, 20:44Repudiation Letter: J Aucamp // DOL: 13/09/2023 // 182529 - 1st Claim
JA
Joan A's update06 Oct 2023, 20:44
Reviewer Update
Repudiation Letter: J Aucamp // DOL: 13/09/2023 // 182529 - 1st Claim
Quicksure's replyOfficial
06 Oct 2023, 21:28Dear Joan
We truly value your longstanding relationship with our company, spanning over 15 years, and your satisfaction means the world to us.
We've taken your concern regarding the declined claim for the collapsed ceiling to heart, and please know that we're fully committed to addressing this matter with the utmost care and attention.
Our team will conduct a comprehensive review of your claim and policy details, and we'll get back to you with a detailed response on Monday.
We genuinely appreciate your patience and understanding as we work through this.
Stef
We genuinely appreciate your patience and understanding as we work through this.
Stef
Quicksure's reply06 Oct 2023, 21:28
Official
Dear Joan
We truly value your longstanding relationship with our company, spanning over 15 years, and your satisfaction means the world to us.
We've taken your concern regarding the declined claim for the collapsed ceiling to heart, and please know that we're fully committed to addressing this matter with the utmost care and attention.
Our team will conduct a comprehensive review of your claim and policy details, and we'll get back to you with a detailed response on Monday.
We genuinely appreciate your patience and understanding as we work through this.
Stef
We genuinely appreciate your patience and understanding as we work through this.
Stef