SM
Stewart M
1 reviews | Active since Jul 2011
18 Jun 2015, 16:31
Nothing happening on claim
09 June 2015 - Claim lodged with Jeremiah of Quicksure.<br> 10 June 2015 - Called Jeremiah to state hadn't received claim ref number. He informed me he has not logged the claim yet!<br> 11 June 2015 - Received SMS from Quicksure advising claim reference number.<br> 12 June 2015 - Receive call from 3rd party assessor in JHB who gathers I am in CPT and states CPT based assessor will be in touch to arrange time to view vehicle.<br> 17 June 2015 - I call Jeremiah to ask why assessor has not called yet. Jeremiah states he will follow up.<br> 18 June 2015 - Unable to reach Jeremiah, and to date, still no call from assessor.<br> <br> This kind of service is not acceptable. Fix it.<br>
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Replies (1)Quicksure's replyOfficial
19 Jun 2015, 10:24Hello macstew123,
Our claims manager will contact you to ensure that the problem is resolved.
Please accept our apologies for the inconvenience.
Anne Downham
Executive Manager
Special Projects
Our claims manager will contact you to ensure that the problem is resolved.
Please accept our apologies for the inconvenience.
Anne Downham
Executive Manager
Special Projects
Quicksure's reply19 Jun 2015, 10:24
Official
Hello macstew123,
Our claims manager will contact you to ensure that the problem is resolved.
Please accept our apologies for the inconvenience.
Anne Downham
Executive Manager
Special Projects
Our claims manager will contact you to ensure that the problem is resolved.
Please accept our apologies for the inconvenience.
Anne Downham
Executive Manager
Special Projects
