CR
Carol R
1 reviews | Active since Mar 2015
17 Mar 2015, 10:29
No response
I have been waiting for a response on when my claim will be paid and nobody gets back to me. I have sent 3 emails asking for a time line and no response. I have asked if they have received my documents and no reply. I have to contact them and they just ignore me. I am very frustrated with the service.
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Quicksure's replyOfficial
18 Mar 2015, 08:17Hello caroljill123,
According to our records our Chantel Broodryk has been in contact with you via e-mail, as recent as 17 March 2015.
We have received your Agreement of Loss on 17 March 2015 and as Chantel already explained to you, the payment has been requested.
As soon as the Insurer makes the funds available, your claim will be paid.
Anne Downham
Executive Manager
Special Projects
According to our records our Chantel Broodryk has been in contact with you via e-mail, as recent as 17 March 2015.
We have received your Agreement of Loss on 17 March 2015 and as Chantel already explained to you, the payment has been requested.
As soon as the Insurer makes the funds available, your claim will be paid.
Anne Downham
Executive Manager
Special Projects
Best regards,
Quicksure's reply18 Mar 2015, 08:17
Official
Hello caroljill123,
According to our records our Chantel Broodryk has been in contact with you via e-mail, as recent as 17 March 2015.
We have received your Agreement of Loss on 17 March 2015 and as Chantel already explained to you, the payment has been requested.
As soon as the Insurer makes the funds available, your claim will be paid.
Anne Downham
Executive Manager
Special Projects
According to our records our Chantel Broodryk has been in contact with you via e-mail, as recent as 17 March 2015.
We have received your Agreement of Loss on 17 March 2015 and as Chantel already explained to you, the payment has been requested.
As soon as the Insurer makes the funds available, your claim will be paid.
Anne Downham
Executive Manager
Special Projects
Best regards,