TS
Thabo S

1 reviews | Active since May 2015

12 May 2015, 22:29

No feedback regarding my claim

I have lodged an insurance claim on 2nd Apr 2015. I have tried my best to contact them but I get no joy. Every time you call, no one answers. If Chantel answers you, she will tell you that she'should transferring your line and you hold until it takes you to voice mail. I have sent emails but Jobs does not bother in responding Including their customer complaints depth. Poor Service and do not worry about their customers.

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Replies (1)
Quicksure
Quicksure's reply13 May 2015, 08:12
Official
Hello Thach,

We have been dealing with your Broker all along and kept him up to date with developments and also requested outstanding documents.
The above was received on 8/5/2015 and the authorization to repair your vehicle has been submitted for approval.
I am requesting our claims department to pay urgent attention to the matter.

Anne Downham
Executive Manager
Special Projects