WP
Welmie P

1 reviews | Active since Mar 2009

07 Jul 2015, 10:54

No feedback on claim, call centre never answer

Hi,<br> <br> Can someone please get in touch with me with regards to my claim on my vehicle. Apart from receiving the claim number on 15 June, nothing else has happened. I've tried calling your call centre, but after holding for at least 10 minutes at a time, I have given up. I've also emailed the claims consultant, and no response there either. <br> <br> The car is driveable, but that doesn't mean that underlying damage is getting worse. Can someone please get in touch and advise on what's happening next. <br> <br> Thanks

0
Replies (1)
Quicksure
Quicksure's reply08 Jul 2015, 08:50
Official
Hello W,

According to our information we are waiting for outstanding documents and your Broker is aware of it.

I will nevertheless request the person, dealing with your claim, to contact you urgently.

Anne Downham
Executive Manager
Special Projects