SM
Siyabonga M
1 reviews | Active since Jun 2015
22 Feb 2016, 11:30
No Claim Payment
There were was a break in, at my house. lost some of my music instruments. reported my claim and it was rejected. Two weeks later they came back broke in. Took my stuff, 2nd time I had a linked alarm response. Now they rejecting again. reason : \I failed to produce receipts for stuff I bought 4 years ago \"<br> <br> Like who keeps receipt that long.<br> <br> "
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Quicksure's replyOfficial
22 Feb 2016, 11:59Hello Siyabonga.Msibi,
We have rejected your claim that occurred on 19/10/2015, as you have not comp**** with the minimum security requirements.
We have not rejected the second claim that occurred on 19/11/2015, as we have not yet received the assessor's report. The delay is because he is waiting for you to submit evidence of the items that you are claiming for. Any Insurance Company will require reasonable proof of ownership.
The matter will not be resolved on this forum and you may want to consider to lodge a complaint with the Ombudsman for Short-Term Insurance.
Anne Downham
Executive Manager
Special Projects
We have rejected your claim that occurred on 19/10/2015, as you have not comp**** with the minimum security requirements.
We have not rejected the second claim that occurred on 19/11/2015, as we have not yet received the assessor's report. The delay is because he is waiting for you to submit evidence of the items that you are claiming for. Any Insurance Company will require reasonable proof of ownership.
The matter will not be resolved on this forum and you may want to consider to lodge a complaint with the Ombudsman for Short-Term Insurance.
Anne Downham
Executive Manager
Special Projects
Quicksure's reply22 Feb 2016, 11:59
Official
Hello Siyabonga.Msibi,
We have rejected your claim that occurred on 19/10/2015, as you have not comp**** with the minimum security requirements.
We have not rejected the second claim that occurred on 19/11/2015, as we have not yet received the assessor's report. The delay is because he is waiting for you to submit evidence of the items that you are claiming for. Any Insurance Company will require reasonable proof of ownership.
The matter will not be resolved on this forum and you may want to consider to lodge a complaint with the Ombudsman for Short-Term Insurance.
Anne Downham
Executive Manager
Special Projects
We have rejected your claim that occurred on 19/10/2015, as you have not comp**** with the minimum security requirements.
We have not rejected the second claim that occurred on 19/11/2015, as we have not yet received the assessor's report. The delay is because he is waiting for you to submit evidence of the items that you are claiming for. Any Insurance Company will require reasonable proof of ownership.
The matter will not be resolved on this forum and you may want to consider to lodge a complaint with the Ombudsman for Short-Term Insurance.
Anne Downham
Executive Manager
Special Projects