AA
Alex A

1 reviews | Active since May 2015

08 Mar 2016, 07:08

misled by quicksure

I left my insurance provider to join Quicksure after being offered a very low premium.i was misled into believing that I would not have any issues. After 2 claims my cover is cancelled due to high loss ratio...whatever that means....no one told me about this at any time. Accidents do happen and that is why we pay for insurance,to be covered.ofcourse not at our negligence. I did not request possible car jackers hackers to throw boulders on the road to damage my car.niw Quicksure is telling me to cancel my policy before I am blacklisted.ehat utter nonsense! This the least I expected.now they are providing me with quotes for other providers! I'm in remission for cancer and this just adds on to the stress I already have.why did they take me away from my insurer in the first place.this does not make sense really.now you are forcing me to cancel my policy.just goes to show that if seems better to take insurance with larger companies as it never been turned away like this before....quicksure just does not know what they are doing.pathetic service.

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Replies (1)
Quicksure
Quicksure's reply09 Mar 2016, 08:27
Official
Hello nakhielalex,

On the information you have provided I am unable to trace a policy in your name and therefore unable to respond.

It would, however, appear as if you do not have your facts correct. Quicksure is not an Insurance company, but an insurance administrator for various insurance companies. We act under instruction of such companies. We furthermore do not have direct clients and policies are placed by Brokers.

I am requesting our Underwriting department to contact you to obtain more details and to discuss the matter with you further.

Anne Downham
Executive Manager
Special Projects

Best regards,