INSURANCE CLAIM...

CLAIM NUMBER 133767 - ON THE 28/01/2015 I LOGGED AN INSURANCE CLAIM... IT IS NOW 06/05/2015 - 4 MONTHS LATER!!! AND THIS CLAIM HAS STILL NOT BEEN SORTED OUT, THE SERVICE THAT I AM GETTING IS VERY UNACCEPTABLE. NO-ONE COMES BACK TO YOU. THEY READ YOUR EMAIL, BUT NOTHING HAPPENS, WHEN I CALL I MUST SPEAK TO THIS PERSON THEN THAT PERSON, AND EVENTUALLY GET TOLD OH YES, THIS WILL BE SORTED OUT TODAY. A DAY IS 24 HOURS NOT 4 MONTHS. i have left a message on the website for some-one to contact me regarding my claim and i am still waiting for that to. this is unacceptable behavior and embarrassing, as the other party is waiting for this claim to be sorted out as well. I WAN THIS CLAIM TO BE SORTED OUT BY 12:00 MIDDAY TOMORROW, AND THEN I AM CANCELLING MY POLICY.