CG
Chantel G

1 reviews | Active since Apr 2014

02 Mar 2015, 12:31

Full of promises and Excuses and nothing happens

Good day, this complaint is out of pure frustration - we logged a claim a month ago and the feedback and response has been an absolute disappointment - I have sent an email requesting support (No shocker there haven't heard a thing) I have sent numerous emails to the claims department - once again no shocker there also either no one replies! Is there actually people working at this company? Competent enough to assist their clients?<br> I have been promised pay out date after pay out date and to date...guess what also nothing!!<br> No man people cant work like this!

0
Replies (1)
Quicksure
Quicksure's reply04 Mar 2015, 09:31
Official
Hello chantel1990,

I note that our Managing Director already responded to you by e-mail and apologized for the delay.
Your claim was reported to us on 10 February an Agreement of Loss was sent to you and your claim was paid on 2 March 2015.


Anne Downham
Executive Manager
Special Projects