Feedback

<p>I reported an accident with Cartrack on the 13th of March 2017, they are Quicksure's client. I was driving to church in the evening and stopped by a red traffic light and the guy in the Cartrack bakkie rolled into my car, I tried to stop the driver and he drove off, I drove next to his window to let me him know that he needed to stop because he bumped my car, he exhanged threatning words and was drunk so I took his number plate as I was too scared to keep asking him to stop and give me his details. I called Cartrack on the 13th o March 2017 to report this I was referred to Nancy who is the Fleet Administrator, I gave her the car registration she confirmed it was their car, she asked where the accident took place I gave her the details she checked the tracker and confirmed with me that the their tracker does show the car was there at the time. They referred me to Quicksure and I gave them all the requested documents, they came back to me with their attorneys advising that the driver denies the accident and they wont pay for the claim, I appealed with Quicksure they requested a witness statement which I provided and I have since been following up, they request something different all the time. They then said that were waiting for the tracker record, I advised them Nancy did check and confirm this, they said they are waiting for the Polygraphy results but have ot given me any feedback, I have been making follow ups to no response. I has been 5 months now since I have been following up on this the claims is R6118. 38 which they are refusing to pay. I have spent time and money following up on this, the damages are still on my car. I was driving to church that night and to be interrogated like this for an accident caused by a person who was irreponsible like that is indeed unfair. I need urgent feedback on this as I have provided everything requested.</p>