Claim No ***0

On 4 January 2015 I was back ended by a client of Quicksure. The insured accepted liability for the collision and duly submitted a claim. I forwarded all relevant documentation to Quicksure. I received an offer of Settlement of half the quoted damages. The basis of the reduced amount was the replacement of new parts with second hand parts on the quote. So here I am left with a damaged vehicle and am expected to \find"used parts to repair the vehicle. This is surely unacceptable. This means that an insured will be told to find used parts to repair his vehicle. The principle is simply that the person who suffered the damages must be put in a position he was in prior to the collision. I am now left with a standing damaged vehicle"