hF
henry F

1 reviews | Active since Dec 2012

09 Jun 2015, 14:18

be aware and very very careful before using them

this is one of those serves providers that looking not to pay and passing the buck - in short I had a accident and my car was repaired only to have it back for same damage and they said it was consensual damage and not their fault. it went in for a bump in the front and now I don't have a car due to quicksure this happened in jan and still the matter not resolved never mind the endless email and backwards and forward. please just be very very careful if you every consider them as you almost guaranteed to have problem with your claim. hope that be reading this you as a customer can make a more informed decision.

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Replies (1)
Quicksure
Quicksure's reply10 Jun 2015, 08:38
Official
Hello henryferreira,

You have lodged a complaint with the Ombudsman for Short-Term Insurance which we are attending to and we will respond to his office accordingly.

We do find it strange that you are silent about all your other claims that have been dealt with, without any problem and to your satisfaction.

Anne Downham
Executive Manager
Special Projects