MH
Muhammad H
1 reviews | Active since Jan 2014
26 Feb 2015, 22:25
Almost Two months and only half my claim paid
I had been ****** on the 30/12/2014 subsequently i logged a claim with quicksure insurance they requested all the information from me which i provided in a day.after two weeks i had to call to find out what is going on as the email said for a speedy claim process please provide elevant documentation which i did.Eventually they only paid me R5000 out of my R8500 claim which was approved till today i am being told it will be paid now i have been told they are waiting for their insurer to pay them and they dont know when will that be.This is the reason i have cancelled my insurance with them.
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Replies (1)Quicksure's replyOfficial
27 Feb 2015, 10:24Hello moeh,
I note that two separate payments, one in the amount of R2500 and the other R1000 have already been requested and are ready to be paid.
I am requesting our claims department to ensure that these are paid as early as polssible.
We do apologize for any inconvenience.
Anne Downham
Excetutive Manager
Special Projects
I note that two separate payments, one in the amount of R2500 and the other R1000 have already been requested and are ready to be paid.
I am requesting our claims department to ensure that these are paid as early as polssible.
We do apologize for any inconvenience.
Anne Downham
Excetutive Manager
Special Projects
Quicksure's reply27 Feb 2015, 10:24
Official
Hello moeh,
I note that two separate payments, one in the amount of R2500 and the other R1000 have already been requested and are ready to be paid.
I am requesting our claims department to ensure that these are paid as early as polssible.
We do apologize for any inconvenience.
Anne Downham
Excetutive Manager
Special Projects
I note that two separate payments, one in the amount of R2500 and the other R1000 have already been requested and are ready to be paid.
I am requesting our claims department to ensure that these are paid as early as polssible.
We do apologize for any inconvenience.
Anne Downham
Excetutive Manager
Special Projects
