MH
Muhammad H

1 reviews | Active since Jan 2014

26 Feb 2015, 22:25

Almost Two months and only half my claim paid

I had been ****** on the 30/12/2014 subsequently i logged a claim with quicksure insurance they requested all the information from me which i provided in a day.after two weeks i had to call to find out what is going on as the email said for a speedy claim process please provide elevant documentation which i did.Eventually they only paid me R5000 out of my R8500 claim which was approved till today i am being told it will be paid now i have been told they are waiting for their insurer to pay them and they dont know when will that be.This is the reason i have cancelled my insurance with them.

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Replies (1)
Quicksure
Quicksure's reply27 Feb 2015, 10:24
Official
Hello moeh,

I note that two separate payments, one in the amount of R2500 and the other R1000 have already been requested and are ready to be paid.

I am requesting our claims department to ensure that these are paid as early as polssible.

We do apologize for any inconvenience.


Anne Downham
Excetutive Manager
Special Projects