LM
Liz M
1 reviews | Active since May 2014
13 Apr 2015, 09:26
11 weeks from accident and still no payment!
NN101/05417<br> <br> 2 Feb 2015 - Accident<br> 4 Feb 2015 - Claim submitted by policy holder<br> 18 March 2015 - Assessor report received for TP vehicle<br> 27 March 2015 - TP Release document sent<br> To date - no payment received<br> <br> Every time I follow up I am told that there is a delay of some sort. Two weeks ago they were waiting for New National to assess. Last week I was told that payment would be made by 13 April 2015. <br> <br> 13 April 2015 - TP advised that New national are still auditing<br> <br> Quicksure are not covering my storage costs, which are escalating daily. It took over a month for the assessor to go out and assess the vehicle.
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Replies (1)Quicksure's replyOfficial
13 Apr 2015, 10:21Hello lizmajor,
Thank you for bringing the matter to our attention.
I am requesting our claims department to provide you with feedback regarding the delay.
The payment has been requested and as soon as the funds are made available, your claim will be paid.
Anne Downham
Executive Manager
Special Projects
Thank you for bringing the matter to our attention.
I am requesting our claims department to provide you with feedback regarding the delay.
The payment has been requested and as soon as the funds are made available, your claim will be paid.
Anne Downham
Executive Manager
Special Projects
Quicksure's reply13 Apr 2015, 10:21
Official
Hello lizmajor,
Thank you for bringing the matter to our attention.
I am requesting our claims department to provide you with feedback regarding the delay.
The payment has been requested and as soon as the funds are made available, your claim will be paid.
Anne Downham
Executive Manager
Special Projects
Thank you for bringing the matter to our attention.
I am requesting our claims department to provide you with feedback regarding the delay.
The payment has been requested and as soon as the funds are made available, your claim will be paid.
Anne Downham
Executive Manager
Special Projects
