1 reviews | Active since Nov 2016
VERY BAD!!!!
<p>I bought my QVC Points last year. It got registered and I was advised to make a booking or I will loose 30 points.</p> <p> </p> <p>Here is where the whole thing started........</p> <p>I Made a booking, after the booking was confirmed for 2 units I was advised that there is no parking and no braai facilities at the resort. I called qvc to cancelll was then advised there will be a cancelation fee of around R600 per unit, its not my fault that the resort does not offer minimum requirements.</p> <p> </p> <p>I tried speaking to managers to no avail, I then stopped mt debit order, wanting them to call me. This did not happen. sms and email was sent to a 3rd party discussing the non payment, not any communication to me? How can this be right?</p> <p> </p> <p>Today I called again to ask if there is availability at Sun City for a week in July, I was advised NO, yet after calling RCI there is space available? How is this?</p> <p> </p> <p>Whjen you call you get transferred and told to send emails!</p> <p> </p> <p>What do I need?</p> <p>You need to update and ensure you have my correct details, so my personal things does not get disclosed to 3rd parties.</p> <p>I want my 30 points back that lapsed as I did make a booking.</p> <p>I want to cancel my current bookings, with no fee!</p> <p>and Rebook!</p> <p>And I need you to contact me, If you cant do this, you can take your points and give them to some other idiot who is willing to be treated in this way.</p> <p>QVC11805 and contact me on ********** </p>
We confirm receipt of your complaint, the contents of which has been duly noted.
Please be advised that we are currently investigating your complaint and will revert back to you in due course.
Kind regards
The QVC Team
We confirm receipt of your complaint, the contents of which has been duly noted.
Please be advised that we are currently investigating your complaint and will revert back to you in due course.
Kind regards
The QVC Team
