Total lack of customer service

<p>I hav had my point since my 26 year old daughter was a baby. They initial purchase amount has been paid off years ago but I have struggled endlessly to keep up with the monthly payments. When I relocated to Cape Town and was unemployed, I requested that this contract be cancelled, I don't want my points and cannot afford to pay the fees. QVC at that point even attempted to tell me my husband should pay the debt(he was also unemployed for a year and we are married out of community of property so he is not liable) . In the end I was employed and have again attempted to keep up. I am now back in Pretoria and I am unemployed. My husband is ALSO unemployed. I CANNOT pay the fees! I have written to Mr Samuel Mahachi (Credit Officer) on numerous occassion (13 March, 28 March, 25 April and again today 26 May), I have sent him an affidavit confirming that I am unemployed - he refuses to acknowledge or respond to any of my communication. The only communication I receive is threats of legal action and accusation of "With reference to the above matter, we note that you have chosen not to remedy the breach of your<br />Agreement, due to non-payment, despite various communications from our offices, both<br />telephonically and in writing" . </p> <p>I am at my wits end.</p>