DK
Dumisani K

1 reviews | Active since Sept 2014

08 Apr 2015, 10:31

****

with what the Sales agent sell the customers for this company they fail to mention that once you join this service it is a life time relationship. I was sold 10unit shares by this company for travel- needless to say that with 10units you cant even book any of their resorts or you can do anything with it and the call centre doesn't seem to know what they are doing as they cannot assist in any of my queries on their products. I am a VERY unhappy client in an unproductive relationship #haven't paid their monthly instalment of R380 in the past two months. this should be a case that the Public protector has to take note of as we are being ********** by companies like these.

0
Replies (1)
Quality Vacation Club (qvc)
Quality Vacation Club (qvc)'s reply08 Apr 2015, 14:28
Official
Hello D.P.Khumalo,

We confirm receipt of your complaint, the contents of which has been noted.

Please be advised that we are currently investigating your complaint and will revert back to you as soon as possible.

Kind regards
The QVC Team