Sad and unfriendly service.

QVC send out a email advising members that if you book your holiday for May or June a 50% is applicable. QVC members are given a site and booking platform which is suppose to make booking for people to use and book their holidays. I went onto the site and booked a holiday for the period, the site does not give you the 50% option, to secure the booking I went onto the site and booked. The following day I called QVC to ask for the reduction as advertised, Well, a very unfriendly consulted bluntly advised me that the reduction is only applicable if you call in to the reservation center and is not applicable to online booking. It can take over 30 minutes for QVC to answer their lines which makes it extremely difficult for people to call from work during working hours, What is the use of having a ONLINE BOOKING service when your specials dont apply.