WC
Wendy C

1 reviews | Active since Apr 2013

22 Sept 2015, 11:07

Representative ****

I was called for a free holiday voucher and told just to \pick it up"as I had won it. When I got there I asked if the voucher could be for Natal and if I could take my adult son and fiancee and was told yes I could. When I got to my car and read the voucher it was for the Eastern Cape and for two adults and two children. I was told to ignore that as when I go onto the website I can book for Natal and arrive with 4 adults. I asked twice \""are you sure\"" and was told \""absolutely\"". I got a follow up call from another representative to get referrals and queried this and was told the consultant had given me wrong information. Imagine if I spent all that money to go and got there and was turned away as I did not have two children under 12 with me. All a con."""

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Replies (1)
Quality Vacation Club (qvc)
Quality Vacation Club (qvc)'s reply23 Sept 2015, 08:18
Official
Hello mohalesview,

We confirm receipt of your complaint, the contents of which has been noted.

Please be advised that we are investigating your complaint and will revert back to you in due course.

Kind regards
The QVC Team