1 reviews | Active since Jul 2017
QVC YOU SUC****!
<p>Had enough of the lies... I am cancelling</p> <p> </p> <p>We've signed a contract almost 10 years ago without the agent ever having informed us it is a life long contract. Having never made use of the QVC services we tried to cancell the contract only to be informed that we can never cancel and that failure to pay the annual fees would result in legal action against us. They simply want me to believe that I cannot cancel. Guess what? The NCC and Consumers act seems to view it differently. I am telling you NOW AGAIN as is did on 11 July 2014 - I hereby give 30 days notice as per my email sent to you on 11 July 2014 and another one to be sent shortly as well. Please feel free to take me to court. I urge everyone to lay a complaint with the NCC.</p> <p> <br />The CPA comprehensively addresses the cancellation of contracts. In brief, it says:<br />• The maximum period for a fixed-term contract is 24 months;<br />• Before you enter into a contract, a supplier must disclose its cancellation policy to you;</p> <p>• You can cancel any fixed-term contract by giving the service provider 20 business days’ notice in writing at any time during the contract;<br />• You can be charged a “reasonable” cancellation fee; and<br />• The cancellation fee cannot have the effect of negating your right to cancel.</p> <p> <br />That's done thank you for the **** service and trying to keep me hostage!!</p>
We confirm receipt of your complaint.
Please note that we are currently investigating and will revert back to you.
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The QVC Team
We confirm receipt of your complaint.
Please note that we are currently investigating and will revert back to you.
Kind regards
The QVC Team
