rR
ramotsehoa R

1 reviews | Active since Jul 2016

26 Jul 2016, 15:46

QVC Refuse to cancel my membership

<p>Earlier this year I wrote to QVC through my lawyers to request them to cancel my membership due to financial constrain. They then requested I submit a whole lot of documentation(statements, payslip, etc) as evidence. I submitted the requested documentation as requested and I was told that the Review Comittee will sit and decide. After 4months of waiting they then come back and say that my request has been declined due to insufficient grounds even though they have all the evidence that I am struggling every month.</p> <p> </p> <p>They also suggested I sell my portfolio. FFS I have been trying to sell this since 2014 without any success...I even was and still is willing to give them for free but no one is willing</p> <p> </p> <p>I dont know what to do anymore.</p>

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Replies (3)
Quality Vacation Club (qvc)
Quality Vacation Club (qvc)'s reply27 Jul 2016, 13:50
Official

We confirm receipt of your complaint, the contents of which has been noted.

Please be advised that we are currently investigating your complaint and will revert back to you in due course.

Kind regards
The QVC Team

rR
ramotsehoa R's update16 Aug 2016, 12:00
Reviewer Update

Finally managed to cancel my contract. Awsome assistance from Lynda who facilitate the give-away offer for my portfolio to UniBroker provided I wasnt owing any monies on my capital and management fees.

Thank you Lynda for the assistance.

Quality Vacation Club (qvc)
Quality Vacation Club (qvc)'s reply16 Aug 2016, 12:18
Official

Than you for the response and this matter has now been resolved.

Kind regards
The QVC Team