DP
Daan P

1 reviews | Active since Jul 2015

10 Jul 2015, 08:43

No way to cancel

15 Years ago I paid R39,000 for this membership! I have paid all annual subscriptions until last year when I wanted to cancel my membership - I was told to sell it privately - no buyers were interested and eventually I was told to donate it free but that I I had to pay that membership fee for that year. I did that. Then I received a new membership fee account for the full levy and was eventually handed over to a debt collector. I have been trying to solve this issue now for 10 months without any success. I phoned them this morning - they were very friendly - and said that only in the event that I cannot afford it anymore (which I have to proof to them) they might consider my cancellation. My cancellation documentation was send to Uni-brokers Resale on 2014-06-30.

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Replies (1)
Quality Vacation Club (qvc)
Quality Vacation Club (qvc)'s reply10 Jul 2015, 16:58
Official
Hello daanpretorius,

We confirm receipt of your complaint, the contents of which has been noted.

Please be advised that we are investigating your complaint and will revert back to you in due course.

Kind regards
The QVC Team