1 reviews | Active since Jan 2018
I am a member of QVC and I am not happy that I am not allowed to cancel my membership.
I bought my QVC membership on the 28/04/2004 and settled my account on the 27/07/2009 which cost me R19200 then I paid Management fees till today which cost me to date R42174.70 this adds up to R61374,70 ( to me this is just money down the drain and unacceptable with the service I get).
I tried again to do a booking during December 2017 ( by calling the call centre ) but with no luck everything fully booked. I then even tried to do a booking in advance on the 03/01/2018 I tried to do a bookings for October 2018 online but it just says IT APPEAR THAT THERE IS NO AVAILABILITY FOR YOU SEARCH CRITERIA how is this posable.
I have tried previously to stop this as my account was paid up and that the management levies are getting very expensive but they replayed saying that I cannot stop this agreement ( how the hell is this possible ) they gave me a option of selling my portfolio which I tried but no one wants to by this or even for free not even one person.
I have paid what was needed when I bought this ( R19200 ) therefore I don’t own anything and a additional R42174.70 on management fee's ( monthly fee now of R707,55 ). I had 140 point that forfeit due to no availability, I have 90 available points to date but can’t use them as there is nothing available which means they will also forfeit soon. I've been sending emails again from the 3 January 2018 but the only replays received are the computer raised email saying I will be contacted but nothing yet.
We confirm receipt of your email, the contents of which has been duly noted.
Please be advised that we are investigating your complaint and will revert back to you in due course.
Kind regards
The QVC Team
We confirm receipt of your email, the contents of which has been duly noted.
Please be advised that we are investigating your complaint and will revert back to you in due course.
Kind regards
The QVC Team
