NC
Nadia C
1 reviews | Active since Apr 2015
10 Mar 2020, 11:53
How to cancel or give away QVC Membership/Points?
Has anyone managed to cancel their QVC membership/points and if so how? I have been trying to GIVE MINE AWAY but no one wants it AND QVC don't want to take it back. We were sold our membership under false pretenses and I have NEVER yet been able to use it. I don't want them any more !
Helpful (0)
Replies (2)0
Replies (2)
Quality Vacation Club (qvc)'s replyOfficial
10 Mar 2020, 14:21We confirm receipt of your email, the contents of which has been duly noted.
Please be advised that we will investigate your complaint and revert back to you.
However, just for the record, we did a quick look at your portfolio and see that you did make use of the portfolio for a booking at Sondela Nature Reserve so your comment that you have NEVER used the portfolio is untrue.
Please note that the club does not take back existing portfolios as you have signed an agreement in perpetuity but the Club does assist members who request cancellation assistance in writing. According to our records you have never requested cancellation but only enquired about reselling the portfolio in 2016 and the Club gave you the details of the Resale Agents.
Kind regards
The QVC Team
Please be advised that we will investigate your complaint and revert back to you.
However, just for the record, we did a quick look at your portfolio and see that you did make use of the portfolio for a booking at Sondela Nature Reserve so your comment that you have NEVER used the portfolio is untrue.
Please note that the club does not take back existing portfolios as you have signed an agreement in perpetuity but the Club does assist members who request cancellation assistance in writing. According to our records you have never requested cancellation but only enquired about reselling the portfolio in 2016 and the Club gave you the details of the Resale Agents.
Kind regards
The QVC Team
Quality Vacation Club (qvc)'s reply10 Mar 2020, 14:21
Official
We confirm receipt of your email, the contents of which has been duly noted.
Please be advised that we will investigate your complaint and revert back to you.
However, just for the record, we did a quick look at your portfolio and see that you did make use of the portfolio for a booking at Sondela Nature Reserve so your comment that you have NEVER used the portfolio is untrue.
Please note that the club does not take back existing portfolios as you have signed an agreement in perpetuity but the Club does assist members who request cancellation assistance in writing. According to our records you have never requested cancellation but only enquired about reselling the portfolio in 2016 and the Club gave you the details of the Resale Agents.
Kind regards
The QVC Team
Please be advised that we will investigate your complaint and revert back to you.
However, just for the record, we did a quick look at your portfolio and see that you did make use of the portfolio for a booking at Sondela Nature Reserve so your comment that you have NEVER used the portfolio is untrue.
Please note that the club does not take back existing portfolios as you have signed an agreement in perpetuity but the Club does assist members who request cancellation assistance in writing. According to our records you have never requested cancellation but only enquired about reselling the portfolio in 2016 and the Club gave you the details of the Resale Agents.
Kind regards
The QVC Team
NC
Nadia C's updateReviewer Update
10 Mar 2020, 15:46Thank you for the reply and email. I apologise - A weekend at Sondela in 9 years - I did forget about that. I did contact 2 re-sale agents (info received from your offices) - Both told me that no one is buying QVC points. I am happy to just get rid of them - no money. I also advertised on Gumtree and OLX (as suggested by the re-sale agents) but not even 1 inquiry. Flexiclub is the issue on hand. When I purchased QVC it was because you have dealing with resorts which Flexiclub doesn't. I bought the minimum number of QVC points because I was assured I could swop out with Flexiclub as I have many thousands of points there. This is the "False pretenses" I refer to. I certainly have requested cancellation - several times. I offered to give them to you to give to 1 of your regular clients.
I will reply to your email directly - Many thanks
I will reply to your email directly - Many thanks
NC
Nadia C's update10 Mar 2020, 15:46
Reviewer Update
Thank you for the reply and email. I apologise - A weekend at Sondela in 9 years - I did forget about that. I did contact 2 re-sale agents (info received from your offices) - Both told me that no one is buying QVC points. I am happy to just get rid of them - no money. I also advertised on Gumtree and OLX (as suggested by the re-sale agents) but not even 1 inquiry. Flexiclub is the issue on hand. When I purchased QVC it was because you have dealing with resorts which Flexiclub doesn't. I bought the minimum number of QVC points because I was assured I could swop out with Flexiclub as I have many thousands of points there. This is the "False pretenses" I refer to. I certainly have requested cancellation - several times. I offered to give them to you to give to 1 of your regular clients.
I will reply to your email directly - Many thanks
I will reply to your email directly - Many thanks