1 reviews | Active since May 2016

24 Jan 2017, 10:27

Horrible chalet

<p>We booked into baywater village. The chalet was in a shocking condition. We pay a lot a year to stay in such a place. </p> <p>I have send an email on 22 Dec 2016 but no one contacted me.</p> <p> </p> <p> </p>

0
Replies (3)
Quality Vacation Club (qvc)
Quality Vacation Club (qvc)'s reply24 Jan 2017, 12:47
Official

We confirm receipt of your complaint, the contents of which has been duly noted.

Please be advised that we are currently investigating your complaint and will revert back to you in due course.

Kind regards
The QVC Team

Quality Vacation Club (qvc)
Quality Vacation Club (qvc)'s reply24 Jan 2017, 12:54
Official

We confirm receipt of your complaint, the contents of which has been duly noted.

Please be advised that we are currently investigating your complaint and will revert back to you in due course.

Kind regards
The QVC Team

's update01 Feb 2017, 18:33
Reviewer Update

I got all my points back for the weekend. Thanks for resolving the issue.