DON'T EVER MAKE A MISTAKE!

On 31 October I paid my annual fees via online banking. On 1 November, I inadvertently paid my rent of R 5000 to QVC as well. I immediately notified them of my mistake. I was told that it would take 21 working days to get my money paid back to me. Well, at least they didn't lie, because, despite my numerous phonecalls and e-mails, they could not be bothered, and, 20 working days later my money was paid back. Guess who will be carrying on with this relationship going forward? I suppose this is par for the course for the brilliant service levels in South Africa!