RV
Richard V

1 reviews | Active since Mar 2022

15 Mar 2022, 12:43

Disgruntled QVC customer!!

My financial status changed due to my wife passing away. I am battling to make my levy payments and late payments are charged, if your bank payment does not go through on time. I can not afford this anymore as my pension is not enough to sustain a R2260 monthly levy.

I approached the company today (first travelled all the way to their offices from Benoni). Told by security that there is nobody at the office.

I phoned and requested that they cancel my contract. I do not owe them any money.

I was told it can be done for a nominal (PHENOMINAL) fee (I was given an rough estimate of R14000).

When you phone they always tell you that they can reduce costs, I do not have any funds available for this scheme or any other!!

How can a company be so ruthless, I am handing back 195 points at the current rate of more than a R1000 per point. R195 000 and they still want another R14 000!!

I received a message from them warning about ******** but they are the biggest bunch of ********.

0
Replies (1)
Quality Vacation Club (qvc)
Quality Vacation Club (qvc)'s reply16 Mar 2022, 08:56
Official
Good Day
We confirm receipt of your Hello Peter complaint.
Please can you provide us with your membership number in order for us to further assist.
Kind regards
VRS CORRESPONDENCE