Disgracefull money hungry sharks

<p>I made a terrible mistake a few years back, and got some holiday points from these sharks, December 2015 I lost my job, so I contacted them and explained the sittuation to them, I was told that there is a means of cancelling the contract, and giving the points back. I was told to send retrenchment letters, bank statements, and everything, this I did, then they wanted more statements, so I sent more, then more, and more, and more. Aventually they stopped asking, This process started in January 2016, now it is March 2017, I was told the other day that my request was rejected. Now they say I am in arrears with my admin fees, and I need to pay. When I started the process last year I was not in arrears. I sent them emails, but they never reply, then they send threatening letters saying "despite numerous attempts from them to contact me I fail to respond". I am just putting it out there, people be very very carefull of this ****...I have learnt of the new law, allowing me to resign from this ****, and give back the points. That is my next step. </p>