DIFFICULT TO DO CANCELLATION

<p>I HAVE JOINED QVC ABOUT 10 - 11 YEARS AGO, I'VE USED IT BY GOING OUT AS FOR THE PURPOSE. I PAY R720 EVERY MONTH AND A YEAR SUBCRIPTION FROM VRS WHICH IS ALSO LINKED TO QVC. MY FIRST BAD EXPERIENCE WAS NOT TO GET THE BOOKING WHEN I REQUEST FOR ONE STATING ITS FULLY BOOKED IN ALL AREAS. I'VE NOW NOT BEEN USING THE ACCOUNT FOR ABOUT FIVE YEARS NOW. THEY NEVER BOTHER TO ENQUIRE WHY I AM NOT USING IT FOR VACATION. THREE YEARS BACK I SENT THEM AN EMAIL TO CANCEL THE ACCOUNT, BUT THEY SAID I CANT BECAUSE I WILL LOOSE MY POINTS OR I MUST SELL IT TO SOMEONE AND I INFORM THEM I DONT MIND TO LOOSE THEM ITS BETTER THAT BEING DEDUCTED SOMETHING THAT YOU DONT BENEFIT FROM IT. THEY NEVER STOPPED / CANCEL TILL TO DATE. THIS YEAR I AGAIN SENT THEMANOTHER EMAIL, WHERE I REQUESTED FOR CANCELLATION REASON BEING I AM IN SERIOUS FINANCIAL CONSTRAINTS, AM GOING THROUGH DEVORCE WHICH REQUIRE LOTS OF EXPENSES AS WELL AS AFTER IT. SO I AM TRYIG TO REMOVE ALL MY DEBTS TO BE FINANCIALLY STABLE. THE EXPERIENCE I HAVE FOLLOWING THIS IS. THEY ASKED ME TO SEND ALL MY EXPENSES UPTO A ZERO CENT SOMETHING THAT SARS NEVER ASKED OR ANY COMPANY TO DO THAT. THEY ALSO ASKED FOR SIX MONTHS BANK STATEMENTS WHICH IS NOT EASY FROM THE BANKS TO GO BACK THAT FAR, A LOT OF DOCUMENTS I SENT THEM WITH MY BUDGET SPREAD SHEET INCLUDING MY HUSBANDS. TILL TO DATE THEY HAVE NOT CANCELLED IT INSTEAD ITS A REQUEST OF DOCUMENTS AFTER ANOTHER WHICH I CANNOT ACCESS THEM.</p> <p> </p> <p>I'LL APPRECIATE IT IF YOU CAN ASSIST ME. I FEEL I AM JUST WASTING MONEWHIC I DONT HAVE!!</p>