Contract cancelled

This serves to confirm that I am hereby giving one written calendar months’ notice for the cancellation of the abovementioned holiday points.

I have already given notice for the cancellation of the management fees. I have been told that this is not possible as it is a life time contract. I would like to mention that this contract is not fair as it is one sided in that there is no exit clause or cancellation. I have since been handed over to collecting attorneys and have been told by them that I am uncooperative. This is because I am not always available to take their calls so I get a sms and an email to which I reply to both forms of communication only to be told that I am uncooperative. This brings me back to the fact that this contract is very unfair and one sided.

I am giving notice that I am stopping the debit orders for these amounts that keep going off my banking account with effect from the end of September 2017. The management fees have been cancelled for more than a year.

I have had this contract for 15 years. In this time period the points have been utilized twice. Once by my sister and I booked a weekend close to a function that I had to attend but when I looked at the email I saw that I had been booked 400 kilometers away from the function. No one at the QVC office would reverse this and told me that it has already been booked and cannot be changed (even though this was within an hour of booking). I had to give this weekend away so in actual fact I have never personally had the benefit of utilizing these points. There is never anything available.