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willie.k willie.k

1 reviews | Active since Dec 2016

05 Dec 2016, 12:38

Cancellation due to poor service

<p> </p> <p>Due to poor services from Quality Vacation Club I cancelled membership in February 2014 already. They refuse to accept it. This year I dealt with their review department . Still not accepted by them allthough I pointed out that we are pernsioners now, 68 years old myself. We can not afford it anymore. They refuse to accept it allthough we've given them proof of banking details, overdraft of our bank accounts on monthly basis. To them we owe R 24 000 in arrears monthly fees. Please help us get rid of them.</p>

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Replies (1)
Quality Vacation Club (qvc)
Quality Vacation Club (qvc)'s reply05 Dec 2016, 13:15
Official

We confirm receipt of your complaint, the contents of which has been duly noted.

Please be advised that we are investigating your complaint and will revert back to you as soon as possible.

Kind regards
The QVC Team