Bad Service

I phoned to book a holiday. The consultant on the phone told me that I was UNREASONABLE. I was told that all the accommodation for the entire country was fully booked since December last year. I asked if the company does not hold a percentage stock for late bookings. I was told that that is not his problem.<br> I was conned into signing the agreement about 15 years ago and I am going to explore my legal rights about cancelling this agreement. I have already approached the Consumer Board