Administartive Nightmare

Further to many of the complaints I have read on this site, it appears I am no different in my experience. It is also quite clear that they are in actual fact, very much guilty of many of the accusations and very possibly many more that have not yet been brought to light. My issue lies with the holding company LenGen Trust. My ex-wife and I divorced over four years ago, and in terms of the settlement she received full ownership of the Timeshare week. In accordance with the settlement, everything was changed solely into her, so far so good. The trouble/issues started when I did a credit check prior to making a substantial instalment purchase, to my surprise, all but the "Loan account" had been transferred into my ex's name. This has had an extreme adverse effect on my credit score and any attempts to make large value purchases. Both my ex and I have been in contact with the so called LenGen trust and QVC in order to resolve this matter and now just over a year later, apart from total frustration of being sent pillar to post and **** to, we are no further than when this process started, yet, in the time to date, my ex has paid dutifully every month and without fault. Now, since lockdown started in March of 2020, it has become even more difficult, if not impossible to make contact with either of these entities. Even after having to resort to this route, I am more than confident in saying that there will be no further progress/development in this regard.