

Putco Larimar Group
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2025
Dear Putco Team, I'm writing to express my extreme dissatisfaction with my complaint about the incident with driver Mr. Maleka was handled. I've been waiting for feedback since February 25th, and I'm frustrated that despite your claims of sending CCTV footage for review, I've heard nothing. It appears that Putco prioritizes protecting its drivers over addressing customer grievances. I demand a full refund for the Pretoria ticket I was forced to buy and the Senotlelo ticket purchased by mistake. I also expect a thorough investigation into Mr. Maleka's conduct. Additionally, I spoke with Sthembiso Mahlangu, who promised to get back to me, but he no longer responds to my follow-up emails. Your driver left me stressed and anxious about getting money for my return trip, which affected my interview performance. If I'm not satisfied with your response, I'll escalate this to the CEO's office, the transport ombudsman, and social media. I'm not letting this go. I need my money back. Sincerely, Kekana J
1 reviews | Active since Feb 2025
Dear Putco Team, I'm writing to express my extreme dissatisfaction with my complaint about the incident with driver Mr. Maleka was handled. I've been waiting for feedback since February 25th, and I'm frustrated that despite your claims of sending CCTV footage for review, I've heard nothing. It appears that Putco prioritizes protecting its drivers over addressing customer grievances. I demand a full refund for the Pretoria ticket I was forced to buy and the Senotlelo ticket purchased by mistake. I also expect a thorough investigation into Mr. Maleka's conduct. Additionally, I spoke with Sthembiso Mahlangu, who promised to get back to me, but he no longer responds to my follow-up emails. Your driver left me stressed and anxious about getting money for my return trip, which affected my interview performance. If I'm not satisfied with your response, I'll escalate this to the CEO's office, the transport ombudsman, and social media. I'm not letting this go. I need my money back. Sincerely, Kekana J
1 reviews | Active since Feb 2025
Good day, I'm writing to express my disappointment and frustration regarding an incident involving your driver, Mr. Maleka (driver ID 762095), who operates bus no. 2518 on the 5am route from Toitskraal to Marabastad. This morning, I gave him R70 to purchase two tickets: one for Senotlelo and another for Pretoria. However, he gave me R4 in change and provided two Senotlelo tickets. When I approached him to rectify the mistake, he insisted that I had given him R50 and claimed I only asked for two Senotlelo tickets. Despite a passenger confirming that I had asked for one Senotlelo and one Pretoria ticket, he made me pay for another Pretoria ticket. In doing so, he effectively stole R20 from me and forced me to incur additional expense. I request that you review the CCTV footage from the bus camera to verify my account. This will help resolve the dispute and ensure that your drivers are held accountable for their actions. As I'm already struggling financially, this experience has left me feeling frustrated and disappointed. I'm concerned that such incidents reflect poorly on Puncto's commitment to serving its customers, particularly the most vulnerable. I'd appreciate it if you could look into this matter and take necessary actions to address Mr. Maleka's behavior. Sincerely, Kekana J
1 reviews | Active since Feb 2025
Good day, I'm writing to express my disappointment and frustration regarding an incident involving your driver, Mr. Maleka (driver ID 762095), who operates bus no. 2518 on the 5am route from Toitskraal to Marabastad. This morning, I gave him R70 to purchase two tickets: one for Senotlelo and another for Pretoria. However, he gave me R4 in change and provided two Senotlelo tickets. When I approached him to rectify the mistake, he insisted that I had given him R50 and claimed I only asked for two Senotlelo tickets. Despite a passenger confirming that I had asked for one Senotlelo and one Pretoria ticket, he made me pay for another Pretoria ticket. In doing so, he effectively stole R20 from me and forced me to incur additional expense. I request that you review the CCTV footage from the bus camera to verify my account. This will help resolve the dispute and ensure that your drivers are held accountable for their actions. As I'm already struggling financially, this experience has left me feeling frustrated and disappointed. I'm concerned that such incidents reflect poorly on Puncto's commitment to serving its customers, particularly the most vulnerable. I'd appreciate it if you could look into this matter and take necessary actions to address Mr. Maleka's behavior. Sincerely, Kekana J
Hellopeter has tracked Putco Larimar Group across 13 reviews. Putco Larimar Group hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Putco Larimar Group? Write a review to help others decide.