WORST company in South Africa

WORST telecommunications company in the world! In March 2016 I went into a 36 month agreement with Pure Group on the basis that they guaranteed to bring down my phone bill (which was average about R2000 per month). We're a small agency and their promises seemed legit. After months of complaints about bad signal, calls being dropped etc - and exorbitant costs (averaged between R3500 - R6000 per month - R3017 JUST for rental) I gave them 2 months notice that I want to cancel. Then I got the surprise of a R89 000 (!!!!!!!) settlement. Even my accountant and lawyer could in no way determine how they got to that amount. Even if the monthly rental is timed by the amount of months outstanding on the agreement, it doesn't even come CLOSE to that amount. I refused to pay, and subsequently got a legal letter from Pure Group stating that they are keeping my phone number until I pay. Not only is it ******* to have a contract for more than 24 months (which I honoured), they have decided to carry on with legal action against me - apart from the fact that I think the settlement amount is ****ing ridiculous, I simply cannot afford it.

In the meantime I had to carry on with business so I got a new service provider (R890 per month for the SAME service, by the way) but had to get a new number as Pure Group refused to give me back my phone number. For 12 years I've been trading with the same number - I have since lost clients as they thought I went out of business when they could not reach me. Still, Pure Group is suing me. Now they want to collect the phone system unless I doc up the R89 000! This very same phone system, that I was paying in excess of R3000 per month for (just rental, not phone calls), costs R2500 once off if I had to go buy it new.

Am I the only one that thinks that Pure Group is completely insane and acting ********ly?

My advice stay FAR away from Pure Group!