PSG Consultant in Pretoria East has no idea of what customer service is

It is amazing that you would get bad service twice in a row from agents from the same company. The last was with Johan Borcherd from the Pretoria east branch of PSG. All information was forwarded to the consultant and i was promised to have some feedback in a week or two. One follow up from my side resulted in a promise of feedback in a few days. It is now more than 8 weeks and there has been no communication form Mr Borcherds. It would seem that he and his company have more than enough business to be concerned about my pension management- which is fairly substantial. If the consultant would at least have the basic courtesy to let you as potential client know that they are not interested it is fine. In todays business climate I expect more in terms of customer service. Maybe the company should invest in training for its "senior" staff. Will I do business with PSG in future- NO! I do not think they care enough to be entrusted with managing my funds. Mike