ES
Ernst S

1 reviews | Active since Nov 2017

22 Sept 2019, 07:58

*********** to open an account

I have been struggling for the past month to open an account. I only receive a pre defined email asking for my RICA documents. When I send the documents the same response is received each time. I have asked them to call me, no response since the 29th of August. Look elsewhere to invest your money.

0
Replies (2)
PSG Wealth
PSG Wealth's reply23 Sept 2019, 08:46
Official
Good morning Ernst,

We apologise for the poor experience and have raised your complaint with our servicing team. We will try to have feedback for you within the next 2 working days.

Regards,
PSG Wealth
PSG Wealth
PSG Wealth's reply23 Sept 2019, 10:21
Official
Good morning Ernst,

We have been informed that our client service team has been in touch and everything is in order regarding your account setup and documentation requirements. If there is anything else that you require, please let us know.

Regards,
PSG Wealth