Calls transferred and dropped

When you access the PSG website, there is one key contact number which is some switchboard in Cape Town. you then get transferred three or four times before either 1. the call gets cut, 2. you get to a voicemail box, or 3. no one knows how to help you. I was trying to establish the total costs of having an offs**** share trading account and it took me three calls to eventually get hold of the right person. Very frustrating! PSG need to have one call centre!<br> <br> Furthermore once I spoke to somebody in the know, I discovered that the offs**** platform only does shares and no funds/unit trusts at this stage.