MW
Mervyn W
1 reviews | Active since Aug 2013
12 Sept 2022, 13:05
Bad customer service
No customer service. IIRP5 and tax directive amount differs. Cannot speak to anyone to have it corrected and resolved. No response or feedback on e-mails or telephone calls!!
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Replies (2)
PSG Wealth's replyOfficial
19 Sept 2022, 09:10Hi Mervyn, we are very sorry to hear about your poor experience. Please send us your policy/portfolio number so we can launch an internal investigation. Thank you, PSG Wealth
PSG Wealth's reply19 Sept 2022, 09:10
Official
Hi Mervyn, we are very sorry to hear about your poor experience. Please send us your policy/portfolio number so we can launch an internal investigation. Thank you, PSG Wealth
PSG Wealth's replyOfficial
23 Sept 2022, 09:23Good morning Mervyn, unfortunately we cannot investigate this matter without your policy number. We hope that you have been assisted, however if you have not yet been assisted, please share your policy number with us so we can investigate this matter. We apologize again for the poor experience you have received. Thank you, PSG Wealth
PSG Wealth's reply23 Sept 2022, 09:23
Official
Good morning Mervyn, unfortunately we cannot investigate this matter without your policy number. We hope that you have been assisted, however if you have not yet been assisted, please share your policy number with us so we can investigate this matter. We apologize again for the poor experience you have received. Thank you, PSG Wealth