KC
Kelly C
1 reviews | Active since Nov 2016
12 Sept 2022, 16:01
Angry
We are highly disappointed with this company and one of there insurance brokers. They quick to take your money but when needing an explanation NO HELP.
Helpful (0)
Replies (3)0
Replies (3)
PSG Wealth's replyOfficial
13 Sept 2022, 08:17Hi Kelly, we are so sorry to hear about the experience and would like to help. Please provide us with more detail on the matter as we would like to launch an internal investigation for you. Kindly also send us your policy number. Thank you, PSG Wealth
PSG Wealth's reply13 Sept 2022, 08:17
Official
Hi Kelly, we are so sorry to hear about the experience and would like to help. Please provide us with more detail on the matter as we would like to launch an internal investigation for you. Kindly also send us your policy number. Thank you, PSG Wealth
KC
Kelly C's updateReviewer Update
13 Sept 2022, 08:41We have received bad service from one of your stock brokers. There has been an *********** blunder while waiting for an urgent share trade (PRX). My husband's portfolio number is ***. We have been waiting for more than a week to receive the funds from the trade.
KC
Kelly C's update13 Sept 2022, 08:41
Reviewer Update
We have received bad service from one of your stock brokers. There has been an *********** blunder while waiting for an urgent share trade (PRX). My husband's portfolio number is ***. We have been waiting for more than a week to receive the funds from the trade.
PSG Wealth's replyOfficial
14 Sept 2022, 08:47Our sincere apologies for the inconvenience we may have caused you. We are passionate about the service we provide to our clients, and your experience is important to us. Our securities team will contact Mr Cloete and his adviser to provide them with a detailed account of the incident. Regards, PSG Wealth
PSG Wealth's reply14 Sept 2022, 08:47
Official
Our sincere apologies for the inconvenience we may have caused you. We are passionate about the service we provide to our clients, and your experience is important to us. Our securities team will contact Mr Cloete and his adviser to provide them with a detailed account of the incident. Regards, PSG Wealth