WORST INSURANCE EVER

I WROTE THE BELOW EMAIL ON THE 19TH OF MAY AND I WAS TOLD YOU WILL REVERT BACK TO ME WITHIN 2 BUSINESS DAYS AND STILL NOTHING TILL TODAY.....AT THIS POINT IM GONNA GO TO THE OMBUDSMAN,GO TO THE LAWYERS AND SUE YOUR CLIENT AND HOPEFULLY THE CANCEL YOU GUYS BECAUSE YOU THE WORST INSURANCE EVER, YOUR CLIENT BUMPED ME ON THE 9TH DECEMBER 2022 I SUBMITTED EVERYTHING WITHIN A WEEK AND NOW ALMOST 6 MONTHS LATER NO ONE HAS EVER BOTHERED TO CALL ME, I'VE BEEN CALLING EVERYTHDAY AND IF THEY DONT PROMISE TO CALL BACK,THEY TELL ME THE PERSON ASSISTING ME IS ON LUNCH OR THEY DROP MY CALLS, AT THIS POLINT I TJINK IT WOULD EVEN BE BEST TO GET MY LAWYERS SO YOUR CLIENT WILL PAY MY DAMAGES BECAUSE THIS INSURANCE IS SO USELESS,I HAVE NEVER IN MY LIFE SEEN SUCH