Terrible service from Danmar and PSG

My car has been with Danmar for over two months through PSG. I dont get any updates fro. Danmar on my vehicle; I have recently learnt that Danmar lost my keys. After struggling for over three days I managed to get my car to Mercedes M2 City who have now managed to get a replacement key. Danmar's lack of responsibility and accountability is infuriating. They simply do not take calls or return them. I have had it with Danmar and its senior leadership team!