AK
Aaron K
1 reviews | Active since May 2013
29 Mar 2023, 16:54
PSG worse insurance to be insured with.
This has to be the worst insurer in the country, which is made even worse by the claims agent who was working on our claim. Mpakapaka Mabe had a bad attitude from the very same day we logged the claim. He will be the reason we move our policy somewhere, The treatment he gave us all this time, even when I tried to be thankful for the mediocre service he gave us. I hope his manager or supervisor gets to read this because the service was ****!!The way he communicated with us, the lack of updates, i wonder how he deals with other clients because it seems like he works like that. Moving out of this mess will be much better, as they do not understand and know how to deal with their clients.
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Replies (1)PSG Insure's replyOfficial
30 Mar 2023, 09:11Good day Aaron. We are sorry to hear about this. We pride ourselves in the service we offer clients and we apologize for the poor service you received. We will investigate the matter internally. Kindly let us know if there is anything else we can assist with. Regards, PSG Insure.
PSG Insure's reply30 Mar 2023, 09:11
Official
Good day Aaron. We are sorry to hear about this. We pride ourselves in the service we offer clients and we apologize for the poor service you received. We will investigate the matter internally. Kindly let us know if there is anything else we can assist with. Regards, PSG Insure.
