1 reviews | Active since Feb 2019
PSG poor service, make use of cheap aftermarket parts to have cars repaired, and yet do not take discounted debit payments.
So this is the mail I forwarded to PSG yesterday in connection with our car, and no one bothered to get back to us, but oh yes quick on the gun to take R5500 access money. Won't recommend PSG insurance to anyone.
Good day.
So this is how we received our BMW back today, and the tow hich is also missing from the boots tools compartment, they had replaced the inner fender Lining with a solid piece that has no inspection panel like the original one has to replace headlight bulps if need to do so.
I am attaching pictures of the terrible work done. The driver's side head lamp was replaced now the car looks odd with one new and one faded headlamp.
I am highly disappointed in work done, but then again I had predicted this all along, from the very first moment I heard that our car will be fixed with aftermarket cheap parts. We will be escalating this matter if not resolved. Thanking you.
We apologize again for the bad experience you have received.
Unfortunately your ID number is untraceable. Please share your policy number with us, this will really help up to investigate this matter for you.
Regards,
PSG Insure
We apologize again for the bad experience you have received.
Unfortunately your ID number is untraceable. Please share your policy number with us, this will really help up to investigate this matter for you.
Regards,
PSG Insure
Please note that we require your policy number to be able to assist you. We are still awaiting this detail form you.
We remain eager to respond to your query, please contact us at *** in order for us to investigate further.
For now, we are closing this case on our side.
Regards, PSG Insure
Please note that we require your policy number to be able to assist you. We are still awaiting this detail form you.
We remain eager to respond to your query, please contact us at *** in order for us to investigate further.
For now, we are closing this case on our side.
Regards, PSG Insure
