LR
Lesego R

1 reviews | Active since Mar 2017

04 Nov 2020, 21:53

PSG Insure the worst insurance company

Over 2 months ago, I put through a claim, after my vehicle was ******, and to date I still have not received my payout, nor the extra’s that were also insured in the vehicle. Having been a client with them for over 5 years I’m appalled & dissatisfied with the poor customer service and lack of empathy from PSG insure. With The terrible service they still have the nerve to debit my account & again drag their feet with my refund. If you want additional stress when you are in a similar situation take PSG insurance. I have ensured that I share my experience with people I know, so they consider changing the insurance.

0
Replies (2)
PSG Insure
PSG Insure's reply05 Nov 2020, 10:42
Official
Good day Lesego.

We apologise for the poor experience that you have had and have raised your query internally. We will investigate on your behalf and revert to you with feedback within 2 business days.

Regards,
PSG Insure 
PSG Insure
PSG Insure's reply11 Nov 2020, 13:39
Official
Good day Lesego,
 
Our claims support officer has been attempting to contact you, without luck. We want to help you resolve this matter, so please email your claim number or a copy of your policy schedule to *** so that we can assist further.
 
Regards,
PSG Insure