rD
ralf D

1 reviews | Active since Mar 2009

03 Sept 2025, 16:07

PSG INSURE / RSUM / TAKEALOT refuse to settle CAR ACCIDENT CLAIM!!

PSG INSURE / RSUM / TAKEALOT refuse to settle CAR ACCIDENT CLAIM!! we were involved in a BUMPER BASHING with a TAKALOT Delivery Vehicle , on 13 May 2025 , on WINNIW MANDELA DRIVE. the driver of the TAKEALOT vehicle admitted negigence , and agreeded to being the faulty party , who caused the accident. we went to the police station in Sandton, and completed the accident report, in which the driver of the TAKALOT vehicle admitted liabilty and negigence.

the CLAIM was Submitted by TAKALOT , via PSG INSURE , their Brokers. between the brokers , PSG INSURE and their ASSESSORS , RSUM LIABLITY assessors in paarl , they continuosly delayed the resolution of this claim . they have now repudiated the claim , and sent us the following disgusting and threatening letter of denial.RSUM (PTY) Ltd Directors: BP Marais | C Maree | O H Kruger* Reg no: *** FSP 51113 • Non-Executive Physical address: Main Road 70 Paarl Western Cape

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Replies (1)
PSG Insure
PSG Insure's reply03 Sept 2025, 16:50
Official
Hi Ralf. Thank you for reaching out to us. Your complaint is important to us and we have launched an internal investigation. We will revert to you within 2 business days. We are sorry for the poor service you have received. Regards, PSG Insure